Terms and Conditions

Marketplace terms of service and policies.

1. Introduction

1.1. LockN operates as a marketplace through www.lockn.gg where users buy and sell products. The domain is operated by LCN PROCESSING LTD. LockN does not own the items listed on this site and acts as a commercial agent of Sellers. The platform facilitates transactions but has no control over and does not guarantee: the existence, quality, safety or legality of items advertised; the truth or accuracy of users' content or listings.

1.2. These Terms of Service, the Privacy Policy, and Site policies constitute the complete agreement between you and LCN PROCESSING LTD, a company incorporated and existing under the laws of England and Wales, with company number 17187457, registered office at 128 City Road, London EC1V 2NX, United Kingdom. Contact: [email protected].

1.3. The agreement contains provisions governing dispute resolution and liability limitations.

1.4. Users accept these terms by accessing or using the Site. The platform requires legal age and appropriate consents. LockN may verify the age and/or nationality of the Registered User. As a part of the verification process, LockN may require the Registered User to provide additional identification information, including, without limitation, a copy of a valid driver's license.

1.5. Amendments occur with at least 14 calendar days prior notice. Continued site use indicates acceptance of modifications.

2. Definitions

2.1. "Buyer" – User who accesses the Site to purchase goods from Sellers.

2.2. "LockN Content" – information, text, images, video clips, directories, files, databases or offers available through the Site.

2.3. "Inactive Account" – an account with no login activity for a continuous period of twelve (12) months.

2.4. "Registered User" – each User completing the registration form. LockN will establish an account ("Account") for each Registered User on the Site and each Registered User will be assigned a user alias ("User Name") and password ("Password").

2.5. "Seller" – User who accesses the Site to sell goods to Buyers.

2.6. "Third-Party Content" – content provided or posted by third parties.

2.7. "Third Party Rights" – copyrights, trademarks, trade secrets, patents, and other proprietary rights affecting material or products displayed on the Site.

2.8. "Transaction Risks" – Risks assumed by Users conducting transactions. These include: misrepresentation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment.

2.9. "User" – any person accessing the Site, including both registered and unregistered users, and legal entities represented by such persons.

3. Use of the Site

3.1. Users may use the Site solely for their own personal or internal purposes. Users cannot copy, reproduce or download any LockN Content for the purpose of re-selling or re-distributing LockN's Content. Systematic retrieval of LockN Content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices, or manual processes) without written permission from LockN is prohibited.

3.2. Communications through LockN systems shall not contain any of the materials described in the provisions of Section 5.3.

3.3. No User shall undertake any scheme to undermine the integrity of the computer systems or networks used by LockN or any other User, and no User shall attempt to gain unauthorized access to such computer systems or networks.

3.4. Users must read and accept the Site's Privacy Policy, which governs the protection and use of each User's information.

3.5. Users cannot use our Services to infringe the Third Party Rights of others in any way. The platform may in appropriate circumstances terminate the accounts of Users who are repeat infringers.

3.6. Users covenant, represent, and warrant that:

They possess necessary experience and knowledge regarding digital items and understand their merits, risks and any restrictions associated with digital assets
If a corporation or legal entity, they have authority to bind the organization
They will not use the Site for illegal activities
They solely control their credentials and do not act on behalf of third parties

3.7. No person affiliated with game publishers or developers, including, without limitation, Blizzard Entertainment, Battle.net, Sony Online Entertainment Inc., Sony Computer Entertainment America Inc., Roblox Corporation, NCSoft Corporation, Turbine, Ubisoft, Codemasters, Electronic Arts, CCP Games, Atari, Webzen, Acclaim, Mythic Entertainment, Inc., Lucasfilm Entertainment Company Ltd., and Square Enix CO., LTD., is authorized to use or access this site.

4. Registered Users

4.1. By becoming a Registered User, users consent to be governed by our Privacy Policy. You also consent to the inclusion of your personal data in our database, and authorize LockN to share such information with other Users in accordance with the purposes set forth in this Agreement.

4.2. LockN may refuse registration and deny the issuance of an Account and associated User Name and Password to any User for whatever reason or for no reason at all.

4.3. Account creation constitutes consent to receive electronic communications from LockN (e.g., via email). Users may unsubscribe from promotional emails anytime.

4.4. LockN may suspend or terminate accounts if:

There is breach of the Agreement
Information provided is untrue, inaccurate or is not current or complete
Conduct is harmful to the interests of the Site, LockN, its employees, directors, affiliates, or other Users
For any reason in LockN's sole and absolute discretion

4.5. Users cannot sell, attempt to sell, offer to sell, give, assign or otherwise transfer an Account, User Name or Password to a third party without the prior written consent of LockN.

4.6. The platform may suspend, terminate, delete, limit, or modify Accounts or access to the Services if it suspects non-compliance. This may result in loss or termination of your Account, information, persona, rankings, benefits, virtual items, in-game purchases, subscription, or other losses.

4.7. For Inactive Accounts, LockN reserves the right to charge an inactivity fee of USD 5 per month. The company reserves the right to stop offering and/or supporting our Services or any portion thereof at any time for any reason.

4.8. Users may close accounts for any reason and at any time by submitting a support ticket. Closing an account may result in loss of associated information.

4.9. Each User may maintain only one account on the Site, unless expressly authorized in writing by LockN. Multiple accounts are strictly prohibited, and the platform reserves the right to suspend or permanently terminate any duplicate Accounts.

5. Posting on the Site

5.1. Only Registered Users may post information using provided tools.

5.2. Users represent and warrant that information posted is true, accurate, current and complete and commit to maintaining and updating it promptly.

5.3. Prohibited content includes:

Fraudulent information or fraudulent offers of items or the sale or attempted sale of counterfeit or stolen items
Content part of a scheme to defraud other Users of the Site or for any other unlawful purpose
Material relating to sale of products or services that infringe or otherwise abet or encourage the infringement or violation of any Third Party Rights
Content violating any applicable law, statute, ordinance or regulation
Defamatory, libelous, unlawfully threatening or unlawfully harassing material
Obscene material or content containing or inferring any pornography or sex-related merchandising
Content promoting discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
Unauthorized advertising or harassment (including but not limited to spamming)
Material soliciting business from any Users in connection with a commercial activity that competes with LockN/the Site
Content containing computer viruses, Trojan horses, worms or other destructive devices
Material involving countries, entities, individuals or items prohibited by sanctions, embargoes, regulations or orders administered by the United Nations, the European Union, the U.S. Department of Treasury's Office of Foreign Assets Control
Items identified by the U.S. Consumer Products Safety Commission (CPSC) as hazardous to consumers and therefore subject to a recall
Material related to game cheats or game hacks, including selling accounts created with cheats, boosting with cheats, selling game cheats themselves
Content that impersonates or intimidates any person, or falsely states or otherwise misrepresents your affiliation with any person
Descriptions of prohibited goods or services
Material creating any liability for LockN, its employees, directors or its affiliates

5.4. Account listing restrictions require that all listed accounts were created and used for personal purposes only. Listings involving accounts created and used for commercial means are strictly prohibited. Resellers must ensure accounts were also created and used solely for private, non-commercial purposes. All accounts must remain free of any modification, enhancement, or alteration — such as the use of third-party tools, bots, or hacks — not expressly authorized by the respective game developer.

5.5. Users represent having obtained all necessary third party copyright, trademark, trade secret or patent licenses and permissions for posted material. Users are solely responsible for ensuring that any material or information they post on the Site or provide to LockN/the Site or authorize LockN to display does not violate any Third Party Rights.

5.6. Users grant LockN an irrevocable, perpetual, worldwide and royalty-free, sub-licensable (through multiple tiers), assignable license to display and use posted information.

5.7. LockN reserves the right in its sole and absolute discretion to remove any material displayed on the Site, including material which it believes in its sole and absolute discretion is unlawful, could subject LockN to liability, violates this Agreement, or is otherwise deemed inappropriate.

5.8. LockN reserves the right to cooperate fully with governmental authorities, private investigators, and/or injured third parties and may disclose the identity and contact information of any User if requested to do so by a government or law enforcement body. Users agree that they will not bring any action or claim against LockN for such disclosure.

6. Transactions between Buyers and Sellers

6.1. The platform provides an electronic web-based platform for exchanging information between Buyers and Sellers of products and services. For payment, LockN requires the parties to complete the transaction (deliver the goods to the Buyer) for Seller to get paid.

6.2. Users are solely responsible for all of the terms and conditions of the transactions conducted on, through, or as a result of use of the Site, including, without limitation, terms regarding returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage.

6.3. Listing requirements: All listings on the Site must be for sale. By listing an item, the Seller warrants that all aspects of the item comply with the Site's policies and authorizes LockN to conclude a sales contract with the Buyer. Sellers must accurately describe the item and all terms of sale. Sellers must immediately notify LockN by deleting the listed item from the Site if the listed item is no longer available for sale.

6.4. All sales are binding. LockN notifies the Seller without delay through the Seller's Account about the concluded sale with the Buyer. Sellers must ship the order, transfer the item, or otherwise complete the transaction with the Buyer in a prompt manner, unless there is an exceptional circumstance. In exceptional circumstances where the Seller cannot complete orders, the Buyer may purchase another item offered on the Site. If the Buyer does not purchase another item within 24 hours, or the Buyer purchases another item for less than the transferred amount, LockN returns funds or part of it to the Buyer. The platform keeps funds if the refunded amount is less than USD 1.

6.5. In assistance to the Seller concluding a transaction on the Site, LockN acts as a disclosed commercial agent of the Seller and is in each case hereby authorized by the respective Seller to accept a respective payment from the Buyer on behalf of the Seller. Funds remain the property of the Seller and transfers occur by the end of each month or more frequent upon the request of the Seller. Transfers occur only to a bank account, payment account, or other financial account registered in the name of the Seller. The platform does not control and is not liable to or responsible for the quality, safety, lawfulness, or availability of the products or services offered for sale on the Site.

6.6. Each User acknowledges that it is fully assuming all Transaction Risks when using the Site to conduct transactions, and that it is fully assuming the risks of liability or harm of any kind in connection with using the Site. Each User agrees that LockN shall not be liable or responsible for any damages, liabilities, costs, harms, inconveniences, business disruptions, or expenditures of any kind that may arise as a result of or in connection with any Transaction Risks.

6.7. All listings operate on an "all taxes included" principle. Users shall pay all sales and use taxes and all other taxes arising from their use of the Site. Users are particularly responsible for paying any due taxes (including VAT from sale of in-game items through the Site). LockN in any case is not liable for settling above fees and taxes and for any filing obligations of the Users.

6.8. All sales are final on LockN and there are no refunds unless the item is not delivered or not as described. If this is the case, the Buyer will receive a full refund. Buyers request refunds by going to the order page and filling in a complaint. Refunds can take up to 1 week to process.

6.9. Once an order has been marked as delivered by the Seller and received by the Buyer, orders are considered Completed, both parties are satisfied, and the sale is final. Customers who issue chargebacks for Completed orders will be permanently banned from the Site.

7. Fees and Payments

7.1. Seller fees are posted on the Site. LockN may change its fees from time to time by posting the changes on the Site and your Account 14 days in advance.

7.2. Buyer and withdrawal fees are posted on the Site. Changes require 14 calendar days in advance, with no advance notice required for temporary promotions.

7.3. Users must have a payment method on the Account when selling or buying on the Site, and Users must pay all fees and applicable taxes associated with our Services by the payment due date. Late payments result in collection efforts and late fees.

7.4. Providing payment information represents that the user is the authorized user of such information and authorizes LockN and the payment processors to charge you for your purchases, subscriptions, or any other fees incurred by you.

7.5. LockN, in its sole discretion, may inspect and verify (i) details related to the listing sold on the Site, (ii) the Buyer of the Site listing, and (iii) the Seller of the Site listing. The platform may require the Buyer or Seller to provide additional identification information, including, without limitation, a copy of a valid driver's license. Users may undergo additional security procedures and share additional information to confirm their identity. The platform reserves the right to reject any item that we believe (in our sole discretion) may: (i) be fraudulent, invalid, inauthentic or stolen, (ii) have come from an unauthorized or illegal source, (iii) be related to any illegal activity.

7.6. Payment processing services are provided by third parties under separate Payment Services Agreement. Users agree to provide LockN accurate and complete information about you and your business and authorize sharing such information and applicable transaction information related to your use of the payment processing services.

8. Disputes between Users

8.1. Users with disputes must submit a complaint to LockN which investigates the complaints on behalf of the Seller. The platform investigates the complaints related to transactions on the Site and does not investigate complaints regarding the quality, safety or legality of items advertised. Users agree to refrain from seeking third party arbitration while an order is still open or pending. The platform reserves the right to suspend or permanently ban Users who attempt to interfere with standard operating procedures for orders which are still active or pending.

8.2. If a Seller is required to reimburse the Buyer or LockN, the Seller authorizes LockN to remove the reimbursement amount (in same or other currency) from their designated payment method. If insufficient funds exist, the Seller authorizes LockN to charge any reimbursement amount owed to the payment method on the Site. The platform may also collect the outstanding sums using other collection mechanisms, including retaining collection agencies.

8.3. In the rare event that LockN determines that a User breaches this User Agreement, the breaching User authorizes LockN to levy a fine against the User's payment method, up to USD 100. The platform may suspend or ban the User's Account, and/or require a deposit of up to USD 200 to reactivate the User's Account.

8.4. If disputes arise with other Users, parties agree to release and indemnify LockN and its officers, directors, employees, agents, affiliates, and subsidiaries from all claims, demands, actions, proceedings, costs, expenses and damages. Users expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release.

9. Disclaimer of Warranties; Limitation of Liability

9.1. Features and services are provided on an "as is" and "as available" basis. LockN hereby expressly disclaims any and all warranties, express or implied, including but not limited to any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, undertakings and terms are hereby excluded.

9.2. LockN makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness or currentness of any information provided on or through the site. The platform makes no representations or warranties of any kind concerning any product or service offered or displayed on the site.

9.3. Any material downloaded or otherwise obtained through the Site is done at each User's sole discretion and risk. No advice or information, whether oral or written, obtained by any User from LockN or through or from the Site shall create any warranty not expressly stated herein.

9.4. Force Majeure: Under no circumstances shall LockN be held liable for any delay, failure, or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control.

9.5. Users hereby agree to indemnify and hold harmless LockN, its affiliates, directors, officers, and employees, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, from user conduct, breaches, or third-party claims.

9.6. The platform and its affiliates shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages arising from site use or inability to use, defective goods, claims, unauthorized access, user statements, or other matters.

9.7. LockN reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification.

9.8. The platform reserves the right to limit, deny or create different access to the Site and its features with respect to different Users, or to change any of the features or introduce new features without prior notice. Users acknowledge that inability to use the Site wholly or partially for whatever reason may have adverse effects on its business. LockN shall not be liable to the User or to any third parties for any inability to use the Site.

9.9. LockN is not the author of Third Party Content and is not responsible for the accuracy, propriety, lawfulness or truthfulness of any Third Party Content. The platform is not responsible for the conduct of any User's activities on the Site.

9.10. The platform has no control over third party websites, does not monitor such websites and is not responsible or liable to anyone for such website, or any content, products or services made available on such website.

9.11. If LockN is found to have liability, its liability is limited to the greater of (a) the amount of the specific transaction in dispute, (b) the amount of fees in dispute not to exceed the total fees which User paid to LockN in the 12 months prior to the action giving rise to the liability, or (c) USD 100.

10. LockN's Intellectual Property Rights

10.1. LCN PROCESSING LTD is the sole owner or lawful licensee of all the rights to the Site and the LockN Content. The platform embodies trade secrets and intellectual property rights protected under worldwide copyright and other laws. Title and ownership remain with LCN PROCESSING LTD, its affiliates, or licensors.

10.2. "LockN" and related icons and logos are trademarks or service marks of LCN PROCESSING LTD. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

11. Security

11.1. Users are responsible for maintaining the confidentiality and security of your Account and password and must notify LockN immediately in the event that the security of your login or password has been breached or compromised.

11.2. Users remain responsible for maintaining adequate security and control of any and all identification numbers and any other codes that you use to access the Account.

11.3. Users agree to not hold LockN liable for any loss arising out of, or in any way connected to, your failure to properly secure and keep private your Account information, email address, any password and any other identification numbers/codes used in connection with your Account.

11.4. LockN shall not bear any liability, whatsoever, for any damage or interruptions caused by any computer viruses, spyware, scareware, Trojan horses, worms or other malware.

11.5. The platform does not guarantee the confidentiality or privacy of any communication or information transmitted on the Site or any site linked to the Site. LockN will not be liable for the privacy or security of information, e-mail addresses, registration and identification information, disk space, communications, confidential or proprietary information, or any other content transmitted over networks accessed through the Site.

12. Notice to Users

Notices become effective if delivered personally, uploaded to the User's Account, sent by courier, certified mail, facsimile, or email to the last known correspondence, fax or email address. Notice is deemed to be received by such User if and when LockN is able to demonstrate that the communication, whether in physical or electronic form, has been sent to such User; or immediately upon LockN's posting of such notice on an area of the Site that is publicly accessible without charge.

13. Legal Disputes

13.1. Any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the Agreement, your use of or access to the Site, the Services, or any products or services sold or purchased through the Site shall be resolved per this section.

13.2. The laws of England and Wales, without regard to the principles of conflict of laws, will govern this Agreement and any claim or dispute that has arisen or may arise between you and LCN PROCESSING LTD.

13.3. Dispute resolution follows negotiation within 60 calendar days. If unresolved, disputes are finally settled by arbitration administered by the London Court of International Arbitration (LCIA), operating under its rules. The seat of arbitration shall be London, United Kingdom, and the language of arbitration shall be English.

13.4. You and LCN PROCESSING LTD agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action. The arbitrator cannot consolidate or join more than one person's or party's claims and may award relief only in favor of the individual party seeking relief.

13.5. If arbitration doesn't apply, claims proceed in a competent court of England and Wales. Parties submit to the personal and exclusive jurisdiction of the courts located within England and Wales.

14. Miscellaneous

14.1. This Agreement, the Site's Privacy Policy, and all policies posted on the Site constitute the entire agreement between the User and LCN PROCESSING LTD with respect to access to and use of the Site, superseding any prior written or oral agreements.

14.2. LCN PROCESSING LTD and User are independent contractors, and no agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.

14.3. Failure to enforce rights shall not constitute a waiver of such right or provision.

14.4. If provisions are invalid or unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions.

14.5. User agrees that there shall be no third party beneficiaries to this agreement.

14.6. Headings are for reference purposes only, and in no way define, limit, construe or describe the scope or extent of such section.

15. Notice of Non-Affiliation and Disclaimer

LockN is not affiliated, associated, authorized, endorsed by, or in any way officially connected with the following game developers and publishers, including:

Jagex Ltd., RuneScape, Old School RuneScape or any of its subsidiaries or affiliates. The official RuneScape website can be found at: https://www.runescape.com/
Blizzard Entertainment Inc., World of Warcraft, World of Warcraft Classic, Overwatch, Diablo, Hearthstone, StarCraft or any of its subsidiaries or affiliates. The official Blizzard website can be found at: https://www.blizzard.com/
Epic Games Inc., Fortnite or any of its subsidiaries or affiliates. The official Fortnite website can be found at: https://epicgames.com/
Supercell Oy, Clash of Clans, Clash Royale, Brawl Stars or any of its subsidiaries or affiliates. The official Supercell website can be found at: https://supercell.com/
Take-Two Interactive, Rockstar Games, Grand Theft Auto, Red Dead Redemption or any of its subsidiaries or affiliates. The official Rockstar website can be found at: https://www.rockstargames.com/
Riot Games Inc., League of Legends, Valorant or any of its subsidiaries or affiliates. The official Riot Games website can be found at: https://www.riotgames.com/
Roblox Corporation, Roblox or any of its subsidiaries or affiliates. The official Roblox website can be found at: https://www.roblox.com/
Any other game developer, game publisher or video game not explicitly listed here.

Related names and marks are registered trademarks of their respective owners. Use of trademarks is covered by fair use principles under EU Regulation 2017/1001, Article 14.